Click the OK button to close the window.Then deselect the Load startup items checkbox.Click the Selective startup radio button on the General tab if it’s not already selected.To open the System Configuration window, press the Windows key + R hotkey, enter msconfig in Run, and click OK.To ensure there is no other software conflicting with Camtasia, you can also deselect the Load startup items option on the System Configuration window.Then close Task Manager, open the Start menu and select to restart Windows.Choose the antivirus utilities listed on the Start-up tab, and press the Disable button.Select the Start-up tab shown directly below.Select Task Manager to open that utility’s window.Right-click the Start button to open the menu shown below.Numerous Camtasia users have confirmed that the Use software-only mode option fixes the software’s black screen previews.Īs such, the black screen error is often due to Camtasia’s hardware acceleration settings. Click the OK button to close the Preferences window.Then click the Hardware Acceleration drop-down menu and select Use software-only mode.Select the Advanced tab on the Preferences window.Click the Edit menu, and select Preferences to open the window shown directly below.Select the Use software-only mode hardware acceleration option Home › Fix › Windows 10 › Errors › Black screen errors in Camtasia 9įree trial Visit website 2.

Camtasia audio editing